One of the best customer service courses available
This customer service skills training course is ideal for anyone working in or aspiring to work in a customer-facing role. It covers fundamental areas of customer service such as customer needs, key communication strategies and handling complaints.
Customer service is number one priority in any retail or sales environment. Through this course, you will learn the art of excellent customer service, gaining the skills to deliver excellent customer service and build brand loyalty in any customer-facing role.
Through case studies and practical exercises, you will learn advanced body language and customer communication techniques, guiding you through the different types of customers and various situations that are commonly faced in any customer service role.